Press Releases | 2010

Baker Donelson Selects Aternity® For End User Experience Management
U.S. Top 75 Law Firm Monitors Application Performance of Microsoft® Office® to Decrease Business Disruptions, Increase Productivity
Sep 29, 2010

BOSTON, MA (USA) — September 29, 2010 — Aternity Inc., the industry’s technology leader in end user experience management solutions for Global 1000 enterprises, announced today that Baker, Donelson, Bearman, Caldwell & Berkowitz, PC has selected the Aternity Frontline Performance Intelligence (FPI) Platform for its strategic end user experience management initiatives. With Aternity, Baker Donelson will be monitoring and analyzing the performance of a number of mission-critical business productivity applications, including Microsoft® Office® and Microsoft® Outlook®, in order to proactively detect performance issues before end user experience is negatively impacted.

By uniquely transforming every desktop, physical or virtual, into a self-monitoring platform that is user-experience aware, the Aternity Frontline Performance Intelligence Platform arms IT and business executives with empirical evidence on how application performance and usage impacts end users’ productivity and how to optimize their technology to improve it. The Aternity FPI Platform culls end user performance and usage metrics from mission-critical applications in both real and virtual desktop environments, enabling enterprises to quickly gain the agility required to rapidly address issues before they impact business results. Rapid implementation and integration result in immediate ROI.

“Email application performance management and the ability for us to understand which technologies are impacting the quality of our end users’ experience, such as Outlook plug-ins or different desktop configurations, is a top IT challenge for us,” explained John Green, CIO of Baker Donelson. “With Aternity, we gain comprehensive insight into why performance is slow, empowering us to proactively address these issues before they impact business productivity.”

Earlier this month, Baker Donelson garnered the highest number of first-tier metropolitan rankings of any law firm in the country in the inaugural U.S. News – Best Lawyers "Best Law Firms" list, an annual analysis that includes 8,782 U.S. law firms. Baker Donelson earned 115 Tier 1 rankings across 10 metropolitan markets in Alabama, Georgia, Louisiana, Mississippi and Tennessee. In August 2010, Baker Donelson was the fourth highest ranked law firm in the country in the 2011 edition of The Best Lawyers in America, based on the number of attorneys named to the list.

“We are honored that Baker Donelson have selected Aternity as their platform-of-choice to manage the performance of their critical business applications,” said Trevor Matz, President and CEO of Aternity. “We are excited to work alongside Baker Donelson’s IT and business teams to enable their user-centric, proactive IT management initiative.”

About Baker Donelson
Over the past 121 years, Baker Donelson has built a reputation for achieving results for its clients on a wide range of legal matters. The firm’s goal is to provide clients with more than what they have come to expect from a law firm. Baker Donelson commits to a deep understanding of a client’s business, to enable us to anticipate clients’ needs and assist in their decision making processes. Because Baker Donelson offer consistent, knowledgeable guidance based on their specific goals and objectives, clients view the firm as a valued business partner. This allows clients to focus on the growth and success of their business, confident their legal issues will be handled by an attentive, responsive team. To learn more about Baker Donelson, visit www.bakerdonelson.com.

About Aternity, Inc.
Aternity redefines real end user experience management by delivering the industry’s first Frontline Performance Intelligence (FPI) Platform, effectively transforming every desktop – real or virtual – into a self-monitoring platform that is user experience aware. By arming organizations with user-centric, proactive IT management capabilities, the Aternity FPI Platform dramatically reduces business disruption and increases user productivity. With Aternity’s 360 degree view of end user experience, advanced analytics for preemptive problem detection and cause analysis, and right-time decision support capabilities, Global 1000 enterprises finally have the empirical evidence on how application performance and usage impacts business results, providing them with a path for constant improvement.

Aternity was recently named a Gartner Cool Vendor in IT Operations, a Top 10 Most Promising Start-up by Ernst & Young and Globes, and a Top 50 Startup by InformationWeek. In addition, the company has received prestigious industry recognition from the American Business Awards, the International Business Awards, The Marker, and NetworkWorld Magazine. To learn how Aternity can bring winning performance to your frontline and to find out if you qualify for a free proof-of-concept, visit www.aternity.com.

Visit EndUserExperience2Day to read all the latest happenings, cross-vertical, on the latest End User Experience trends and technologies, all in one centralized, vendor-neutral news and blog community.


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